Before
Sales and recruiting ran in separate systems. What a client or candidate had said last lived in calls, emails and people's heads. Follow-up work was done by hand, through an AI chat that didn't know the company.
Built
- A data foundation that brings together CRM, recruiting system, telephony and email.
- Agents that write up calls, match candidates to roles and keep the records current.
- A restructured CRM, so sales and recruiting work from the same data.
- A daily overview for the team.
Today
Calls are written up and on the right record before anyone asks. Sales and recruiting see the same clients, roles and candidates. The team asks the data foundation instead of searching five tools.
Want to hear it from the client? On request, we'll set up a call with their founder.